Income Verifier Job Vacancy
Who We Are
Fairstone Bank is more than a financial institution — we’re a collective of trusted brands working together to make financial solutions accessible, reliable, and tailored to Canadians’ diverse needs.
In 2024, our family expanded to include Home Trust Company, Home Bank, and Oaken Financial, joining Fairstone, EdenPark, and Fig. Together, we’ve become Canada’s leading alternative lending bank, offering everything from mortgages and deposits to credit cards, auto financing, personal loans, and digital lending.
With nearly 100 years of lending expertise behind us, we’re proud to empower Canadians — newcomers, entrepreneurs, investors, and everyday consumers — to achieve their goals.
About EdenPark
EdenPark Inc. is a fast-growing automobile finance brand dedicated to helping dealer partners sell more vehicles. Since 2012, we’ve supported thousands of dealers and tens of thousands of customers nationwide.
We’re now looking for an Income Verifier to join our team, reporting to Diane El-Sanioura.
The Role
As an Income Verifier, you’ll be the detail-oriented professional ensuring accuracy in every application. Your responsibilities will include:
- Income verification: Reviewing applicant income and employment documents for accuracy and legitimacy.
- Workflow management: Handling a high-volume workload while meeting service standards and turnaround times.
- Dealer communication: Following up with dealerships to resolve pending or missing items via phone, fax, or email.
- Customer records: Updating accounts, documenting interactions, and filing records.
- Employer validation: Contacting employers to corroborate applicant information in a professional manner.
- Stakeholder service: Delivering prompt, efficient, and customer-focused support.
What We’re Looking For
- Strong communication — clear, professional, and confident both verbally and in writing.
- Attention to detail — accuracy under pressure with a sense of urgency.
- Analytical ability — strong arithmetic and investigative skills.
- Tech-savviness — proficiency in Microsoft Office Suite, Outlook, and advanced internet research.
- Industry experience — background in lending, automotive, or financial services preferred.
- Education — post-secondary education required.
Working Conditions
- Flexible availability with rotating schedules.
- Hours: 11:00 AM – 7:00 PM PST, Monday to Friday, plus alternating Saturdays.
- Monthly schedules provided in advance.
Why You’ll Love Working Here
- Award-winning culture — recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers.
- Work-life balance — hybrid work model designed for flexibility.
- Generous time off — vacation, statutory holidays, and 6 wellness days.
- Comprehensive benefits — health, dental, and virtual healthcare coverage.
- Retirement savings — employer match up to 7%.
- Exclusive perks — discounts, gym memberships, and more.
- Continuous growth — education assistance and Fairstone Academy.
- Family support — parental leave top-up program.
- Community impact — one paid volunteer day annually.
Pay & Process
- Hourly range: $23.07 – $25.64.
- Permanent, full-time role.
- Background, credit, and work experience checks required.
- AI may be used in parts of the recruitment process.
If this opportunity excites you, we’d love to hear from you. Submit your application, and if selected, we’ll reach out to begin the interview process.
Please indicate your preferred language (French or English) in your application.
Fairstone is proud to be an equal opportunity employer. We welcome applications from Indigenous peoples, visible minorities, and persons with disabilities, and will provide reasonable accommodations as needed.
